Last updated: November 2026.
Who is responsible for your information
Dental Care Tijuana ("we"), with address at José Clemente Orozco 2340, Suite 208, Plaza California, Zona Urbana Río Tijuana, 22010 Tijuana, B.C., Mexico, is responsible for the personal information you send us through this website, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties. You can contact us about your privacy at dentalcaretijuana@gmail.com.
What information we collect
When you send us a message through the contact form, we receive the information you write in it:
- Name, phone or WhatsApp number and email address.
- City you are coming from, treatment you are interested in, how you heard about us and how you prefer to be contacted.
- Your message.
If your message includes information about your health, that information is considered sensitive personal data. We only use it with your express consent, which you give by checking the consent box before sending the form. Please do not include more health details than you need to explain your request.
Like any website, our server also records technical data such as your IP address, browser and the pages you visit, which we use only to keep the website secure and working.
What we use it for
- To answer your message and your questions about treatments.
- To schedule, confirm or change your appointments.
- To follow up on the request you sent us.
- To understand, in aggregate, how visitors use the website so we can improve it.
We do not sell your information and we do not use it for advertising.
Who we share it with
We do not share your information with third parties, except with the providers that host our website and email on our behalf, under a duty of confidentiality, or when a competent authority requires it by law.
Website analytics
We use Google Analytics, through Google Tag Manager, to understand how visitors use this website: the pages they visit, the type of device and browser, their approximate location (city and country) and the clicks on our WhatsApp, phone and email buttons. Google Analytics uses cookies for this. We do not use it for advertising, and we have turned off the options to share this data with Google for other purposes.
Analytics only starts after you interact with a page, and it does not load at all if your browser sends a Global Privacy Control signal. You can also block cookies in your browser settings or install the Google Analytics opt-out add-on.
Maps and videos
Our website does not use advertising cookies. When you open the map or play a video, Google Maps or YouTube may set cookies and collect data according to their own privacy policies.
How long we keep it
We keep your information only as long as we need it to answer your request and as required by law.
Your rights
You can ask us to give you access to your information, correct it, delete it or stop using it, and you can withdraw your consent at any time. Send your request to dentalcaretijuana@gmail.com with your full name, what you are asking for and a way to confirm your identity. We will answer within the time limits set by law.
Changes to this notice
If we change this notice, we will publish the updated version on this page with its new date.